How to Setup Statuso | Using Statuso | Troubleshooting/FAQ

How to Setup Statuso

The first time you run the application, you will be prompted to add at least one social networking/micro-blogging account. From the listing of providers supported, tap the account you wish to setup first.

Instructions on how to setup each supported account are outlined below:

To add your Twitter account:

1. Tap Twitter in the Setup Providers screen
2. Enter your registered Twitter email address or username
   
3. Enter your registered Twitter password
4. Tap “Save“
5. Statuso will tell you that your Twitter credential have now been securely saved to your iPhone keychain. Click “Finished“.

That’s it, you will now be able to post messages to Twitter from Statuso!

Facebook requires two authorization steps.

To add your Facebook account:

1. Tap Facebook in the Setup Providers screen
2. Wait a second or two and you will be prompted with two buttons – choose the first option – “Authorize Statuso Now“
3. Statuso will take you to a Facebook login page – enter your Facebook login details and tap “Login“
4. A new webpage will load where Facebook asks you if you want to allow access for Status to pull your profile information etc. Tap the blue “Allow” button.
5. Wait for the confirmation screen which says “You may now close this window…” to load and then tap the back button (top left corner of the screen) to return to the Statuso application.
6. Wait a second or two and you will be prompted with two buttons again – choose the first option – “Grant Permission Now“
7. Statuso will take you to a Facebook application authorization page – tap the blue “Allow Status Updates” button
8. Wait for the confirmation screen which says “Authorization Saved…You may now close this window…” to load and then tap the back button (top left corner of the screen) to return to the Statuso application.
9. Statuso will now inform you that the Facebook setup process is now saved and that your credential have been securely stored in your keychain. Tap “Finished“.

That’s it, you will now be able to post messages to Facebook from Statuso!

To add your FriendFeed account:

1. Tap FriendFeed in the Setup Providers screen
2. Enter your registered FriendFeed login username (note, this is not an email address!)
3. Enter your FriendFeed Remote Key (note, this is not your FriendFeed password – see the yellow box below for information on how to get your Remote Key).
4. Click “Save“
5. Statuso will tell you that your FriendFeed credential have now been securely saved to your iPhone keychain. Click “Finished“.

That’s it, you will now be able to post messages to FriendFeed from Statuso!

To add your Yammer account:

1. Tap Yammer in the Setup Providers screen
2. Wait a second or two and you will be prompted with two buttons – choose the first option – “Authorize Statuso Now“
3. Statuso will take you to a Yammer webpage – tap the small “Login” link in the top-right of the webpage.
4. At the login page – enter your Yammer login details and tap “LogIn“
5. A new webpage will load where Yammer asks you if you want to authorize Statuso. Tap the blue “Authorize” button.
6. Wait for the confirmation screen which says “Your application is now enabled” to load and then tap the back button (top left corner of the screen) to return to the Statuso application.
7. Statuso will now inform you that the Yammer setup process is now saved and that your credential have been securely stored in your keychain. Tap “Finished“.

That’s it, you will now be able to post messages to Yammer from Statuso!

Using Statuso

First of all, make sure you have added at least account to the application (see How to Setup Statuso above). When you are on the main screen of Statuso, you simply type in some text which you wish to post to your various accounts.

You then toggle on or off which accounts you wish to post the message to by tapping the on/off toggle switch.

Once you have decided which accounts to post to, simply tap on the “Post” button and wait a few seconds for Statuso to work it’s magic!

A small green tick will be placed next to each account that was successfully updated.

Rinse and repeat as required!

Troubleshooting / FAQ

> What is this “prepend” field I see in the facebook account?

Facebook messages are generally a little bit different to other social networking websites, mainly because Facebook displays your status message after your profile name – e.g. “Tom <status message>”.

So we have come up with a way to allow you to prepend a message which is being sent to facebook with a special word. For example, if your status message is “going to work”:

• Facebook status message results in “is going to work” (therefore on the facebook site it is displayed as “Tom is going to work”).
• Twitter status message is “going to work”

> I am seeing a small grey “i” icon when posting to an account instead of a green tick:

If you see a small “i” icon, then something went wrong with updating that account. This is generally caused by incorrect login details OR the relevant website being down (or more specifically, issues with their API). If you tap the “i” icon Statuso will tell you exactly what went wrong. It will then give you the option to retry updating the status message for that paritcular account.

If you are consistently getting a particular error message, please contact us and we can see what we can do to help.

> I am having trouble authentication with a provider

The authorization process for Facebook and Yammer is a little bit more involved and therefore there is more room for problems to arise. Please ensure you have thoroughly read the relevant “How to Setup Statuso” section of this page first. If you are still having problems, please try quitting the Statuso application and trying again.

After that, please contact us with a detailed list of steps which you are following, error messages and anything else that might help the troubleshooting process.